UK GDPR

UK GDPR

Data protection summary for Build Masters Group Ltd. Last updated: 26 April 2026.

This UK GDPR page explains, in summary form, how Build Masters Group Ltd approaches data protection responsibilities when handling personal information connected with enquiries, quotations, bathroom installation projects, client communication and normal business administration.

Data controller

Build Masters Group Ltd is the data controller for personal information it processes in connection with its services. This means the business decides why and how relevant personal information is used for responding to enquiries, preparing quotes, delivering agreed work and keeping appropriate records.

For data protection questions, contact buildmastersgroup@gmail.com.

Lawful basis for processing

Depending on the situation, Build Masters Group Ltd may rely on different lawful bases under UK data protection law. For example, we may process information to take steps before entering into a contract, such as responding to a quote request or arranging a site visit. We may process information to perform a contract where work has been agreed. We may also process information for legitimate business interests, such as managing enquiries, communicating with clients, organising project work, maintaining service quality and keeping business records.

In some cases, we may need to process information to comply with legal obligations, including accounting, tax, insurance or regulatory requirements. Where specific consent is appropriate, for example for public use of testimonials or project photographs, that consent should be requested separately.

Types of personal information

The information processed may include names, phone numbers, email addresses, project addresses or locations, photographs, videos, measurements, project descriptions, quotation information, invoice details and messages exchanged with clients or prospective clients.

The business aims to collect only information that is relevant and reasonably necessary for the enquiry, quotation or project.

Individual rights

Individuals may have rights under UK data protection law, depending on the circumstances. These may include the right to access personal information, the right to correct inaccurate information, the right to request deletion, the right to restrict processing, the right to object to certain processing and the right to data portability in applicable cases.

These rights are not absolute in every situation. For example, some information may need to be retained for legal, accounting, insurance or dispute-resolution reasons.

Retention and security

Personal information should be kept only for as long as reasonably necessary for the purpose for which it was collected, including enquiry handling, project delivery, record keeping and legal obligations. Build Masters Group Ltd aims to take reasonable steps to keep personal information secure and to limit access where appropriate.

Sharing information

Information may be shared with trusted trades, suppliers, professional advisers or service providers where this is necessary for project delivery, business administration or legal compliance. The business does not sell personal information.

Making a request

If you want to make a UK GDPR-related request, contact Build Masters Group Ltd at buildmastersgroup@gmail.com. Please provide enough information to identify the relevant enquiry, project or communication.

This page is a website data protection summary. It is not a full legal compliance audit or legal advice.